Thank you for your order! The employees of Taskem-Tools consider it a privilege to service your order and to provide the best experience possible. We ask that you please follow our company policy concerning returns:
- The return of any item must first be approved by a representative of Taskem-Tools at which time a Return Material Authorization Number will be issued.
- A copy of the invoice or packing slip must accompany any shipment containing returned goods.
- The Drivers have a one (1) year warranty from the date of purchase. If the Driver has failed due to component defects, it will be replaced free of charge. Failure due to mistreatment or disassembly will not be replaced free of charge.
- Adapters have a 90 Day warranty. After 90 days, if the adapter is nonfunctioning, a new one may be purchased at a 20% discount within the first year of purchase.
- Harnesses are covered only for a defect out of the box at the time of purchase. In that event, a new one will be sent out at no charge.
- All returned goods are to be shipped prepaid.
- Taskem-Tools reserves the right to charge a 15% restocking fee on any item returned without prior approval (Item 1 above) or on returned goods which are defect free.
Following the above procedures will insure any credit due or the shipment of a replacement.